1. Who We Are
This website and services are operated by:
The She Who Rises (Jenny Cova)
Gruebi beim Falken 1347H
3823 Wengen, Switzerland
Email: [email protected]
We are the “data controller” for personal information collected through this website.
2. Information We Collect
We may collect the following personal data when you interact with us:
Identity data (name, contact details)
Account data (login details, order history, preferences)
Payment data (billing information processed securely by third-party payment providers)
Communication data (emails, messages, recorded coaching sessions with your consent)
Usage data (IP address, browser type, time zone, website activity, cookies)
3. How We Use Your Data
We process your personal data to:
Provide and deliver our coaching services and programs
Manage payments, bookings, and client accounts
Send administrative updates and service communications
Send marketing emails (only with consent or as permitted under UK “soft opt-in”)
Monitor website usage and improve our services
Comply with legal obligations
We only process your personal data when we have a lawful basis, such as:
Your consent
Performance of a contract
Compliance with a legal obligation
Our legitimate interests (e.g., improving services, ensuring security)
4. Cookies & Tracking
UK visitors: Non-essential cookies (analytics, marketing) are only used with your consent, in line with the Privacy and Electronic Communications Regulations (PECR).
Swiss visitors: We provide clear information and allow you to opt out of non-essential cookies.
You can adjust cookie settings at any time in your browser or via our cookie banner.
5. Marketing Communications
We will only send promotional emails or messages with your consent or where permitted under applicable law (e.g., UK soft opt-in for existing customers).
Every communication includes a free and simple unsubscribe option.
6. Sharing Your Data
We do not sell your personal data. We may share it with:
Service providers (payment processors, IT support, email platforms)
Professional advisers (accountants, lawyers)
Authorities where required by law
All third parties are bound by confidentiality and data protection obligations.
7. International Transfers
As we are based in Switzerland and work with UK clients, your data may be transferred across borders.
Swiss FADP compliance: We use the FDPIC adequacy list or approved safeguards (e.g., SCCs with Swiss Addendum).
UK GDPR compliance: We use the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU SCCs.
8. Data Retention
We keep your data only as long as necessary, or as required by law. Typically:
Client records: up to 6 years for legal/accounting reasons
Marketing data: until you withdraw consent or unsubscribe
Session recordings: deleted after 12 months, unless otherwise agreed
9. Your Rights
Under the Swiss FADP, you have the right to:
Access your personal data
Request correction or deletion
Object to certain processing activities
Under the UK GDPR, you also have the right to:
Data portability (receive your data in a usable format)
Restrict processing in certain circumstances
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at [email protected]
10. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. Children’s Data
Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.
12. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “last updated” date.
13. Contact Us
For any questions about this Privacy Policy or how we handle your data, contact us at: