1. Who We Are
This website and all related programs and services (including The From Fear to Freedom Challenge, coaching sessions, courses, and retreats) are operated by:
The She Who Rises (Jenny Cova)
Gruebi beim Falken 1347H
3823 Wengen, Switzerland
Email: [email protected]
We are the “data controller” for personal information collected through this website.
2. Information We Collect
We may collect the following personal data when you interact with us:
Identity data (name, contact details)
Account data (login details, order history, preferences)
Payment data (billing information processed securely by third-party payment providers)
Communication data (emails, messages, recorded coaching sessions with your consent)
Usage data (IP address, browser type, time zone, website activity, cookies)
Media data – photos or videos voluntarily shared or recorded during our programs
3. How We Use Your Data
We process your personal data to:
Provide and deliver our coaching services and programs
Manage payments, bookings, and client accounts
Send administrative updates and service communications
Send marketing emails (only with consent or as permitted under UK “soft opt-in”)
Monitor website usage and improve our services
Comply with legal obligations
We only process your personal data when we have a lawful basis, such as:
Your consent
Performance of a contract
Compliance with a legal obligation
Our legitimate interests (e.g., improving services, ensuring security)
4. Cookies & Tracking
Our websites currently use only essential cookies required for basic functionality and security.
If we add analytics or marketing cookies in the future, we will update this notice and obtain consent as required under the UK PECR and the Swiss FADP.
You can manage or delete cookies at any time via your browser settings.
5. Marketing Communications
We will only send promotional emails or messages with your consent or where permitted under applicable law (e.g., UK soft opt-in for existing customers).
Every communication includes a free and simple unsubscribe option.
6. Sharing Your Data
We do not sell your personal data. We may share it with:
Service providers (payment processors, IT support, email platforms)
Professional advisers (accountants, lawyers)
Authorities where required by law
All third parties are bound by confidentiality and data protection obligations.
7. International Transfers
As we are based in Switzerland and and serve clients worldwide (including the UK and EU), your data may be transferred across borders.
Swiss FADP compliance: We use the FDPIC adequacy list or approved safeguards (e.g., SCCs with Swiss Addendum).
UK GDPR compliance: We use the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU SCCs.
8. Data Retention
We keep your data only as long as necessary, or as required by law. Typically:
Client records: up to 6 years for legal/accounting reasons
Marketing data: until you withdraw consent or unsubscribe
Session recordings: deleted after 12 months, unless otherwise agreed
9. Your Rights
Under the Swiss FADP, you have the right to:
Access your personal data
Request correction or deletion
Object to certain processing activities
Under the UK GDPR, you also have the right to:
Data portability (receive your data in a usable format)
Restrict processing in certain circumstances
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at [email protected]
10. Security
We implement appropriate technical and organizational measures (such as encryption, access controls, and secure servers) to protect your data from unauthorized access, loss, or misuse.
Session recordings and community data are stored on secure platforms with restricted access.
11. Program Recordings & Media Use
During our programs, including the From Fear to Freedom Challenge and other group coaching containers, sessions may be audio- or video-recorded for participant support, quality review, or marketing purposes.
You may withdraw consent for any public use of your recordings or images at any time by writing to [email protected].
This does not affect any lawful use that occurred prior to withdrawal.
12. Children’s Data
Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.
13. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “last updated” date.
14. Contact Us
For any questions about this Privacy Policy or how we handle your data, contact us at: